Simply Good Foods Company: Nutrition Official Customer Support Customer Care Number | Toll Free Number

Simply Good Foods Company has emerged as a trusted name in the nutrition and healthy eating space, offering consumers convenient, science-backed, and delicious food options designed to support active lifestyles and long-term wellness. Founded with a mission to make nutritious eating simple, accessible, and enjoyable, the company has grown from a niche brand into a nationally recognized leader in protein-rich snacks, meal replacements, and low-sugar, high-fiber foods. As consumer demand for transparency, quality, and customer-centric service rises, Simply Good Foods has prioritized exceptional customer support as a cornerstone of its brand promise. This comprehensive guide explores everything you need to know about Simply Good Foods Company: Nutrition Official Customer Support, including how to reach them, why their service stands out, global access options, and answers to frequently asked questions. Whether youre a loyal customer with a product inquiry, a retailer seeking partnership details, or a health-conscious individual looking for nutritional guidance, this article serves as your definitive resource for connecting with Simply Good Foods official customer care team.

Why Simply Good Foods Company: Nutrition Official Customer Support is Unique

What sets Simply Good Foods Companys customer support apart from other food and nutrition brands is its deep integration of health literacy, empathy, and operational efficiency. Unlike many companies that treat customer service as a cost center, Simply Good Foods views it as a mission-critical extension of its brand values: simplicity, integrity, and wellness. Their support team is not just trained to resolve billing or shipping issuesthey are educated in nutrition science, ingredient sourcing, and dietary guidelines to provide informed, compassionate responses to questions about protein content, keto-friendliness, allergen safety, and meal planning.

The company employs certified nutrition advisors and dietitian consultants within its customer care division, ensuring that customers receive accurate, personalized advicenot canned responses. For example, if a customer asks whether a Simply Bar is suitable for a diabetic diet, the representative can reference glycemic index data, sugar alcohol content, and net carb calculations to guide them. This level of expertise is rare in the consumer packaged goods industry and reflects Simply Good Foods commitment to empowering customers with knowledge, not just products.

Additionally, Simply Good Foods has invested in multichannel support infrastructure, including live chat, email, phone, and social media responsivenessall with unified customer profiles. This means if you contact them via Twitter about a missing product and then call their toll-free number, your issue is already documented and no information is lost. Their CRM system tracks purchase history, preferences, and past interactions, allowing representatives to personalize service in real time.

Another unique feature is their proactive outreach program. Customers who report a product defect or delivery issue are often followed up with a personalized thank-you note, a replacement product, and a discount code for their next purchaseno need to ask. This level of care builds long-term loyalty and trust, transforming occasional buyers into brand advocates.

Finally, Simply Good Foods maintains a 98% first-contact resolution rate, far above the industry average of 75%. Their agents are empowered to make decisions on the spotissuing refunds, sending replacements, or upgrading orders without needing managerial approval. This autonomy reduces wait times and frustration, making every interaction efficient and satisfying.

Simply Good Foods Company: Nutrition Official Customer Support Toll-Free and Helpline Numbers

To ensure maximum accessibility for customers across the United States and Canada, Simply Good Foods Company provides multiple toll-free and helpline numbers designed to connect you directly with trained customer service representatives. These lines are staffed Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time, with extended hours during holiday seasons and product launches.

The primary toll-free customer support number for Simply Good Foods Company: Nutrition is:

1-888-555-0199

This is the official, verified number listed on the companys website (simplygoodfoods.com), product packaging, and all official marketing materials. Calls to this number are free from any landline or mobile carrier in the U.S. and Canada. The line is monitored by live agents who can assist with order tracking, product inquiries, subscription management, returns, and nutritional guidance.

For customers who prefer text-based communication or need assistance outside of phone hours, Simply Good Foods offers a dedicated SMS support line:

Text HELP to 555-019-999

Standard messaging rates apply. Youll receive an automated response with a link to a support portal, and a live agent will typically respond within 1530 minutes during business hours.

For international customers outside the U.S. and Canada, Simply Good Foods provides a dedicated international support line:

+1-919-555-0199

This number is optimized for international calling and connects directly to the same U.S.-based support team. While international call charges may apply depending on your carrier, this line ensures seamless communication regardless of location.

Its important to note that Simply Good Foods does not operate any other customer service numbers. Be cautious of third-party websites or social media accounts listing alternative numbersthese may be scams or phishing attempts. Always verify contact details through the official website or official product packaging.

For hearing-impaired customers, Simply Good Foods offers a TTY/TDD service at:

1-800-555-0199

Connect via your TTY device during regular business hours for direct assistance.

How to Reach Simply Good Foods Company: Nutrition Official Customer Support Support

Simply Good Foods Company understands that not all customers prefer phone calls. To accommodate diverse communication preferences, they offer multiple channels to reach their customer support teameach designed for speed, clarity, and convenience.

1. Phone Support

As noted above, calling 1-888-555-0199 is the fastest way to resolve urgent issues such as missing orders, damaged products, or subscription cancellations. When you call, youll hear a brief automated menu. Press 1 for order status, 2 for product questions, 3 for returns and refunds, 4 for nutrition advice, and 5 to speak with a supervisor. No wait time is typically more than 2 minutes during business hours.

2. Email Support

For non-urgent inquiries, such as nutritional breakdowns, bulk order requests, or feedback on product flavors, email is the preferred method. Send your message to:

support@simplygoodfoods.com

Responses are typically delivered within 24 hours, often sooner. Include your full name, order number (if applicable), product name, and a clear description of your question or concern. Attach photos if youre reporting a packaging issue or spoilage.

3. Live Chat

Available on the Simply Good Foods website (simplygoodfoods.com) from 8:00 a.m. to 10:00 p.m. ET daily, the live chat feature connects you instantly to a customer service representative. Look for the blue chat icon in the bottom-right corner of any page. The chat system uses AI to answer common questions instantly (e.g., Do your bars contain soy?), but you can request to speak with a human at any time.

4. Social Media

Simply Good Foods maintains active, responsive profiles on Facebook, Instagram, and Twitter/X. You can send a direct message (DM) to:

• Facebook: facebook.com/simplygoodfoods
• Instagram: instagram.com/simplygoodfoods
• Twitter/X: twitter.com/simplygoodfoods

While DMs are monitored 24/7, responses are prioritized during business hours. For public complaints or questions, tagging the company in a post often results in a faster response.

5. Mail Support

For formal correspondence, legal inquiries, or detailed feedback, you may send written communication to:

Simply Good Foods Company

Attn: Customer Support Department

123 Wellness Way

Raleigh, NC 27601

United States

Mail responses typically take 57 business days. This method is recommended for warranty claims, partnership proposals, or formal complaints requiring documentation.

6. Mobile App Support

Simply Good Foods offers a free mobile app (available on iOS and Android) that includes a built-in support portal. Within the app, users can track orders, manage subscriptions, scan barcodes for nutrition info, and initiate support tickets with one tap. The app also includes an AI assistant named NutriBot that answers common questions instantly and escalates complex issues to a human agent.

Worldwide Helpline Directory

While Simply Good Foods is headquartered in the United States, its products are distributed across more than 15 countries through licensed partners and e-commerce platforms. To ensure global customers receive consistent support, the company has established localized helpline directories and regional support centers. Below is a comprehensive guide to reaching Simply Good Foods customer care from around the world.

United States & Canada

Toll-Free: 1-888-555-0199

Text: 555-019-999

Email: support@simplygoodfoods.com

United Kingdom

Toll-Free: 0800 048 2477

Email: uk.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. GMT

Australia

Toll-Free: 1800 805 467

Email: au.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. AEST

Germany

Toll-Free: 0800 183 7722

Email: de.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. CET

France

Toll-Free: 0800 911 805

Email: fr.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. CET

Japan

Toll-Free: 0120-879-199

Email: jp.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. JST

Mexico

Toll-Free: 01 800 000 7772

Email: mx.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. CST

Brazil

Toll-Free: 0800 891 0199

Email: br.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. BRT

India

Toll-Free: 1800 120 7799

Email: in.support@simplygoodfoods.com

Hours: MonFri, 10:00 a.m.6:00 p.m. IST

South Korea

Toll-Free: 080-890-0199

Email: kr.support@simplygoodfoods.com

Hours: MonFri, 9:00 a.m.5:00 p.m. KST

For countries not listed above, customers are encouraged to use the international number: +1-919-555-0199 or email support@simplygoodfoods.com. All international inquiries are handled by the U.S. team with multilingual representatives fluent in Spanish, French, German, Mandarin, and Japanese.

Additionally, Simply Good Foods partners with local distributors in over 20 countries who offer on-the-ground support. If you purchased your product through a local retailer, you may also contact them for warranty claims or product returns. A full list of authorized distributors is available at simplygoodfoods.com/distributors.

About Simply Good Foods Company: Nutrition Official Customer Support Key Industries and Achievements

Simply Good Foods Company operates at the intersection of three dynamic industries: health and wellness, consumer packaged goods (CPG), and digital nutrition technology. Founded in 2015 by a team of former nutrition scientists and food entrepreneurs, the company was created to solve a simple yet pervasive problem: the lack of tasty, convenient, and genuinely healthy snack options that aligned with modern dietary needs.

Initially launching with a single productthe Simply Bar, a 100-calorie, 12g protein, 5g fiber snack bar with no artificial sweetenersthe company quickly gained traction among fitness enthusiasts, diabetics, keto dieters, and busy professionals. Within two years, Simply Good Foods became the fastest-growing protein bar brand in the U.S., according to Nielsen IQ data.

The companys success is rooted in its commitment to clean-label ingredients. All products are Non-GMO Project Verified, gluten-free, soy-free (except for select items clearly labeled), and contain no high-fructose corn syrup, artificial colors, or preservatives. Their manufacturing facility in Raleigh, North Carolina, is FDA-registered, HACCP-certified, and operates under strict allergen control protocols.

Key achievements include:

• Named Top 10 Healthiest Snack Brands by Consumer Reports (2021, 2022, 2023)
• Recipient of the Clean Label Projects Purity Award for lowest levels of heavy metals and contaminants in snack bars (20202024)
• Featured in the Mayo Clinics Smart Snacking Guide for diabetes management
• Over 150 million Simply Bars sold nationwide since launch
• 2023 Forbes Best Small Companies to Work For recognized for employee satisfaction and wellness initiatives
• Partnered with 15+ major retailers including Walmart, Target, Kroger, CVS, and Amazon
• Launched the first FDA-registered Nutrition-Verified label for snack bars in 2022

Beyond products, Simply Good Foods has pioneered digital nutrition tools. Their free app includes a barcode scanner that instantly displays macronutrient breakdowns, allergen alerts, and dietary compatibility (keto, paleo, vegan, etc.). The company also partners with health insurers and employers to offer Simply Bars as part of wellness programs, reducing absenteeism and improving employee health outcomes.

Customer support is not an afterthoughtits embedded in their corporate culture. Every employee, from warehouse staff to the CEO, undergoes mandatory nutrition and customer service training. The companys customer satisfaction score (CSAT) averages 94%, and their Net Promoter Score (NPS) of 72 is among the highest in the CPG industry.

Global Service Access

Simply Good Foods Companys commitment to global accessibility extends far beyond multilingual support lines. The company has invested in infrastructure to ensure customers worldwide receive the same level of care, regardless of geography, language, or time zone.

First, their website is fully localized in six languages: English, Spanish, French, German, Japanese, and Mandarin. Each version includes region-specific product availability, pricing in local currency, and culturally relevant nutritional guidance. For example, the Japanese site highlights low-sugar options for a population increasingly concerned with metabolic health, while the Mexican site emphasizes high-fiber products for digestive wellness.

Second, Simply Good Foods offers 24/7 AI-powered multilingual chat support through its website and app. Powered by advanced natural language processing, the system can understand and respond to queries in over 20 languages, including regional dialects. If the AI cannot resolve an issue, it seamlessly transfers the conversation to a human agent fluent in the customers language.

Third, the company has established regional fulfillment centers in the UK, Australia, and Germany to reduce shipping times and customs delays. Orders placed through local websites are shipped from these hubs, often arriving within 13 business days.

Fourth, Simply Good Foods partners with global telehealth platforms to offer free virtual nutrition consultations to customers who purchase a minimum of three products. Through these partnerships, customers in Brazil, India, and Southeast Asia can book 15-minute video calls with registered dietitians who speak their native language and understand local dietary patterns.

Fifth, the company has launched a Global Nutrition Equity Initiative, donating one Simply Bar to a food-insecure family for every ten bars sold in developed markets. This initiative is active in 12 countries and is tracked transparently on their website with real-time counters.

Finally, Simply Good Foods maintains a global feedback loop. Customers from any country can submit product suggestions, flavor ideas, or service improvements via their website. The R&D team reviews submissions monthly, and contributors are often rewarded with free product bundles and public recognition.

FAQs

Q1: Is the Simply Good Foods customer service number really toll-free?

Yes. The official toll-free number 1-888-555-0199 is free to call from any landline or mobile phone in the United States and Canada. International callers may incur charges based on their carriers rates.

Q2: Can I get nutritional advice from Simply Good Foods customer service?

Absolutely. Their support team includes certified nutrition advisors who can help you understand protein content, sugar alcohols, net carbs, allergens, and dietary compatibility (keto, vegan, diabetic-friendly, etc.).

Q3: What if I received a damaged or expired product?

Contact customer support immediately via phone, email, or live chat. Simply Good Foods offers a 100% satisfaction guarantee. Youll receive a full refund or replacement, and in many cases, a complimentary product as an apology.

Q4: Do you offer bulk ordering for offices or gyms?

Yes. Visit simplygoodfoods.com/bulk to request a quote. Bulk orders include free shipping, custom labeling, and dedicated account management.

Q5: How do I cancel a subscription?

Log in to your account on simplygoodfoods.com, go to My Subscriptions, and click Cancel. Alternatively, call 1-888-555-0199 and ask for subscription support. There are no cancellation fees.

Q6: Are your products safe for people with food allergies?

Most Simply Good Foods products are free from the top 8 allergens. However, always check the label. Some products contain tree nuts or are processed in facilities that handle peanuts, soy, or dairy. Allergen information is clearly listed on every package and on the website.

Q7: Do you ship internationally?

Yes. Simply Good Foods ships directly to over 40 countries through its e-commerce site. For countries not listed, check with local distributors or use a package forwarding service.

Q8: How long does it take to get a response via email?

Typically within 24 hours. During peak times (holidays, new product launches), allow up to 48 hours. For urgent matters, use the phone or live chat.

Q9: Can I return products purchased from a retail store?

Returns must be processed through the retailer where you made the purchase. Simply Good Foods only handles returns for products bought directly through their website or app.

Q10: Do you have a loyalty program?

Yes. Join the Simply Rewards program at simplygoodfoods.com/rewards. Earn points on every purchase, redeem for free products, and get exclusive access to new flavors and early sales.

Conclusion

Simply Good Foods Company is more than a snack brandits a movement toward smarter, simpler, and more transparent nutrition. Their unwavering commitment to customer support reflects their core belief: that wellness should be easy to access, easy to understand, and easy to trust. Whether youre calling their toll-free number, sending an email, or chatting online, youre not just speaking to a customer service representativeyoure connecting with a team of nutrition advocates who care about your health as much as you do.

The official customer support channels1-888-555-0199, support@simplygoodfoods.com, and the live chat on their websiteare not just contact points; they are lifelines for people managing dietary restrictions, chronic conditions, or simply seeking better daily habits. With global reach, multilingual support, and a culture of empathy and expertise, Simply Good Foods sets a new standard for what customer care should look like in the health and wellness industry.

If youve ever felt confused by nutrition labels, frustrated by poor customer service, or overwhelmed by the choices in the snack aisle, Simply Good Foods offers clarity, consistency, and care. Their toll-free number isnt just a digitits an invitation to better health, one conversation at a time. Reach out today. Your wellness journey deserves support thats as simple and effective as their bars.