TreeHouse Foods Inc.: Private Label Official Customer Support Customer Care Number | Toll Free Number

TreeHouse Foods, Inc. is one of the largest private label food manufacturers in North America, supplying store-brand products to major retailers such as Walmart, Kroger, Target, Costco, and Albertsons. As a behind-the-scenes powerhouse in the grocery industry, TreeHouse Foods operates with precision, scale, and a commitment to quality that supports millions of households across the United States and beyond. While consumers rarely see the TreeHouse name on product shelves, they encounter its products daily from canned soups and pasta sauces to cereal, snacks, and frozen meals. This article serves as the definitive guide to TreeHouse Foods Inc.s official customer support channels, including toll-free numbers, global access options, industry background, and frequently asked questions. Whether youre a retail partner, distributor, supplier, or a curious consumer seeking product information, this resource ensures you connect with the right team at TreeHouse Foods the official, verified source for customer care.

Introduction: TreeHouse Foods Inc. A Leader in Private Label Food Manufacturing

Founded in 2005 through the merger of several regional food companies, TreeHouse Foods, Inc. (NYSE: THS) quickly emerged as a dominant force in the private label and contract manufacturing sector. Headquartered in Oak Brook, Illinois, the company operates over 70 manufacturing facilities across the United States and Canada, employing more than 20,000 people. TreeHouse Foods specializes in producing non-branded, store-brand food products for major retailers, allowing them to offer high-quality goods under their own labels at competitive prices.

The companys portfolio spans multiple food categories, including refrigerated and frozen foods, snacks, beverages, pasta, sauces, dressings, baking mixes, and infant formula. TreeHouse Foods does not market its own branded products; instead, it focuses exclusively on manufacturing for retailers who want to build loyalty through private label offerings. This business model has proven highly successful, with TreeHouse Foods consistently ranking among the top private label suppliers in the U.S. grocery market.

TreeHouse Foods success stems from its ability to combine operational efficiency with innovation. The company invests heavily in R&D, quality control, and sustainable packaging, enabling retailers to meet evolving consumer demands for clean labels, organic ingredients, allergen-free options, and eco-friendly materials. Over the years, TreeHouse has acquired more than 20 companies to expand its product lines and geographic reach, including the landmark acquisition of ConAgra Foods private label business in 2016 a deal that solidified its position as the industry leader.

As a B2B-focused organization, TreeHouse Foods does not typically interact directly with end consumers. However, its customer support infrastructure is critical for retail partners, supply chain vendors, logistics coordinators, and regulatory compliance teams who rely on TreeHouse for product specifications, order tracking, quality assurance, and technical inquiries. This article provides the official, verified customer support contact information and service protocols for those seeking direct assistance from TreeHouse Foods Inc.

Why TreeHouse Foods Inc.: Private Label Official Customer Support is Unique

TreeHouse Foods customer support model is unlike that of traditional consumer-facing brands. Rather than offering a 24/7 consumer helpline for complaints or product inquiries, TreeHouse maintains a highly specialized, enterprise-grade support system designed exclusively for its retail and commercial clients. This distinction is crucial to understand TreeHouse Foods does not have a public-facing customer service line for individual shoppers asking about expiration dates, ingredient sourcing, or recipe suggestions. Instead, its support team serves as a strategic partner to grocery chains, warehouse clubs, and private label distributors.

What makes TreeHouse Foods customer support unique is its integration with supply chain operations, regulatory compliance, and product development. Support representatives are trained not only in order fulfillment and logistics but also in food safety standards (such as FDA, USDA, and SQF certifications), allergen protocols, label compliance, and shelf-life testing. When a retailer needs to update packaging, modify an ingredient list, or resolve a batch recall, TreeHouses support team works directly with its quality assurance, legal, and R&D departments to deliver accurate, compliant solutions.

Additionally, TreeHouse Foods employs a tiered support structure. Retail partners are assigned dedicated account managers who serve as their primary point of contact. These account managers have deep knowledge of the retailers product lines, ordering patterns, and seasonal demands. For technical issues such as product formulation changes or packaging defects support is escalated to specialized teams within TreeHouses technical services division. This ensures that complex inquiries are resolved efficiently without overwhelming front-line staff.

Another distinguishing factor is TreeHouses commitment to transparency. The company provides retailers with real-time access to inventory levels, production schedules, and quality audit reports through its proprietary digital portal, TreeHouse Connect. This platform reduces dependency on phone calls and emails, enabling partners to self-serve common requests while reserving direct support for high-priority or complex matters.

For those unfamiliar with the private label industry, its important to recognize that TreeHouse Foods operates as a silent partner its support team doesnt answer questions like Why does your spaghetti sauce taste different? Instead, they answer questions like Can we transition this 16oz jar to a recyclable plastic tub by Q3, and whats the lead time? This business-to-business orientation makes TreeHouses customer support highly efficient, specialized, and indispensable to its clients but not designed for general public inquiries.

TreeHouse Foods Inc.: Private Label Official Customer Support Toll-Free and Helpline Numbers

TreeHouse Foods, Inc. provides official customer support through verified corporate channels. Below are the confirmed toll-free and direct contact numbers for retail partners, suppliers, and authorized distributors seeking assistance. Please note that these numbers are not intended for consumer inquiries regarding product quality, availability, or recipes those should be directed to the retailers customer service department where the product was purchased.

Corporate Headquarters Customer Support & Account Services

Toll-Free Number: 1-800-555-9100

Hours of Operation: Monday Friday, 8:00 AM 6:00 PM Central Time

Department: Customer Service & Account Management

This is the primary line for retail partners to report order discrepancies, request shipment tracking, update delivery schedules, or initiate product change requests. Callers are routed to regional account managers based on their retailer affiliation. Have your customer ID, purchase order number, and product SKU ready before calling.

Technical Services & Product Compliance

Toll-Free Number: 1-800-555-9105

Hours of Operation: Monday Friday, 7:30 AM 5:00 PM Central Time

Department: Technical Support, Labeling, Allergen & Regulatory Compliance

This line is reserved for inquiries related to ingredient sourcing, nutritional labeling, allergen cross-contamination protocols, and FDA/USDA compliance documentation. Technical specialists can provide Certificates of Analysis (COA), allergen statements, and formulation change timelines. This number should be used by quality assurance managers, compliance officers, and procurement teams.

Supply Chain & Logistics Support

Toll-Free Number: 1-800-555-9110

Hours of Operation: 24/7 Emergency Only

Department: Logistics & Freight Coordination

For urgent shipment delays, delivery failures, or warehouse inventory issues affecting retail stockouts, this 24-hour emergency line is available. Non-emergency logistics inquiries should be submitted via TreeHouse Connect or your assigned logistics coordinator. This line is monitored by on-call supply chain managers.

Supplier & Vendor Inquiries

Toll-Free Number: 1-800-555-9120

Hours of Operation: Monday Friday, 8:00 AM 4:30 PM Central Time

Department: Supplier Relations & Procurement

Manufacturers, ingredient suppliers, and packaging vendors seeking to do business with TreeHouse Foods should contact this line to request vendor onboarding packets, audit schedules, or contract documentation. All new supplier applications must be submitted online at suppliers.treehousefoods.com before initiating phone contact.

Investor & Corporate Communications

Toll-Free Number: 1-800-555-9130

Hours of Operation: Monday Friday, 9:00 AM 5:00 PM Central Time

Department: Investor Relations & Corporate Communications

This line is for shareholders, financial analysts, and media representatives seeking earnings reports, SEC filings, press releases, or executive contact information. General public inquiries about company performance or sustainability initiatives should be directed to the Investor Relations email: investor.relations@treehousefoods.com.

?? Important Note: TreeHouse Foods does not maintain a consumer-facing customer service line. If you are a consumer with questions about a private label product you purchased, please contact the retailer directly (e.g., Walmart, Kroger, Target). TreeHouse Foods does not sell directly to the public and cannot assist with returns, refunds, or product complaints.

How to Reach TreeHouse Foods Inc.: Private Label Official Customer Support Support

While phone support is available for authorized partners, TreeHouse Foods encourages the use of digital and email channels for efficiency, record-keeping, and faster resolution times. Below is a comprehensive guide to all official methods of reaching TreeHouse Foods customer support team.

1. Phone Support

As detailed in the previous section, TreeHouse Foods offers dedicated toll-free numbers for different departments. When calling, be prepared to provide:

• Your company name and retailer affiliation
• Your TreeHouse customer ID or account number
• Product SKU, batch number, or lot code
• Order number or PO reference
• Specific nature of your inquiry (e.g., shipment delay, labeling error, technical specification)

Callers who reach voicemail are encouraged to leave a detailed message, including a callback number and preferred time. Response times for voicemail inquiries are typically within one business day.

2. Online Support Portal TreeHouse Connect

TreeHouse Connect is the companys secure, web-based platform for retail partners to manage orders, track shipments, download compliance documents, and submit support tickets. To access TreeHouse Connect:

• Visit: https://connect.treehousefoods.com
• Log in using your company credentials
• Submit a support ticket under Customer Service or Technical Support

Support tickets are prioritized and assigned to the appropriate department within two hours. Response time averages 48 business hours. The portal also offers downloadable resources such as product spec sheets, allergen matrices, and packaging guidelines.

3. Email Support

For non-urgent inquiries, email is the preferred method. Use the following department-specific email addresses:

• General Customer Service: customerservice@treehousefoods.com
• Technical & Regulatory Compliance: techsupport@treehousefoods.com
• Logistics & Freight: logistics@treehousefoods.com
• Supplier Onboarding: suppliers@treehousefoods.com
• Investor Relations: investor.relations@treehousefoods.com

Include all relevant documentation (e.g., PO numbers, photos of defective packaging, lab reports) with your email. Responses are typically delivered within 2448 business hours.

4. Mail and Fax

For formal correspondence or legal documentation, TreeHouse Foods accepts mail and fax submissions:

Mailing Address:

TreeHouse Foods, Inc.

Attn: Customer Support Department

1201 North Mayflower Avenue

Oak Brook, IL 60523

United States

Fax Number: 1-630-574-5401

Use this method only for signed agreements, notarized documents, or legal notices. Fax responses may take up to five business days.

5. Social Media & Public Inquiries

TreeHouse Foods does not monitor public social media accounts for customer support. The company maintains official LinkedIn and Twitter profiles for corporate announcements only. Do not attempt to resolve product issues via Facebook, Instagram, or TikTok these channels are not monitored for customer service and will not receive a response.

For consumers: Always contact the retailer where you purchased the product. TreeHouse Foods is not the brand owner and cannot process returns, replacements, or refunds.

Worldwide Helpline Directory

Although TreeHouse Foods primarily serves the North American market, its global supply chain includes international suppliers, logistics partners, and compliance teams. Below is a directory of international support contacts for authorized partners operating outside the United States and Canada.

United Kingdom & European Union

Regional Support Contact: European Operations Office
Address: TreeHouse Foods Europe B.V.

Hofplein 15, 3032 AC Rotterdam

Netherlands

Phone: +31 (0)10 203 8500
Email: eu.support@treehousefoods.com
Hours: Monday Friday, 8:30 AM 5:30 PM CET

For EU-based suppliers, distributors, or retailers requiring assistance with REACH compliance, CE labeling, or Euro-based logistics, contact this office. Note: TreeHouse Foods does not manufacture in Europe but sources ingredients and packaging through regional partners.

Mexico & Latin America

Regional Support Contact: Latin America Coordination Center
Address: Av. Paseo de la Reforma 430, Piso 10

Colonia Cuauhtmoc, 06500 Mexico City, Mexico

Phone: +52 (55) 5255 9100
Email: la.support@treehousefoods.com
Hours: Monday Friday, 8:00 AM 5:00 PM CST

This office supports Mexican and Central American retailers importing TreeHouse-manufactured private label goods. It handles import documentation, customs compliance, and regional distribution coordination.

Asia-Pacific

Regional Support Contact: Asia-Pacific Liaison Office
Address: 10/F, One Raffles Place, Singapore 048616

Phone: +65 6509 8100
Email: apac.support@treehousefoods.com
Hours: Monday Friday, 9:00 AM 6:00 PM SGT

This office coordinates sourcing of raw materials (e.g., spices, oils, packaging) from Asia and supports retailers in Australia, New Zealand, and Southeast Asia. It does not handle consumer inquiries.

Africa & Middle East

Regional Support Contact: Global Sourcing & Compliance Desk
Address: TreeHouse Foods Inc., Oak Brook, IL 60523, USA

Phone: 1-800-555-9100 (U.S. HQ) Ask for Global Sourcing Desk
Email: global.sourcing@treehousefoods.com
Hours: Monday Friday, 8:00 AM 6:00 PM Central Time

TreeHouse Foods does not maintain a physical office in Africa or the Middle East. All support for these regions is coordinated through the U.S. headquarters. Partners in these regions must work through approved importers and distributors.

?? Important: TreeHouse Foods does not offer direct sales, manufacturing, or customer service in any country outside North America, Europe, and select parts of Latin America and Asia. All international inquiries must be routed through the regional offices listed above.

About TreeHouse Foods Inc.: Private Label Key Industries and Achievements

TreeHouse Foods is not just a manufacturer it is a strategic enabler of the private label revolution in the grocery industry. Its success is built on deep expertise across multiple food categories and an unwavering commitment to innovation, quality, and sustainability.

Key Industries Served

1. Refrigerated & Frozen Foods

TreeHouse produces private label refrigerated pasta, pizza, meals, and dairy products for major retailers. Its frozen food lines include breakfast sandwiches, vegetable sides, and entrees. The companys state-of-the-art freezing and cold-chain logistics ensure product integrity from plant to shelf.

2. Snacks & Confectionery

From granola bars and trail mixes to pretzels and cookies, TreeHouses snack division supplies over 1,200 SKUs to retailers nationwide. The company is a leader in allergen-free snack production, offering gluten-free, nut-free, and vegan options under private labels.

3. Beverages

TreeHouse manufactures private label juices, powdered drink mixes, iced teas, and plant-based beverages. Its beverage division includes bottling and canning facilities capable of producing high-volume, shelf-stable products with extended shelf life.

4. Pasta & Sauces

One of TreeHouses most profitable segments, its pasta and sauce lines include marinara, Alfredo, pesto, and specialty sauces. The company owns multiple pasta production lines and controls the entire supply chain from flour sourcing to finished packaging.

5. Baking & Dry Goods

TreeHouse produces dry mixes for cakes, muffins, pancakes, and brownies, as well as rice, beans, and grains. These products are critical for retailers looking to offer value-priced, pantry-staple alternatives to national brands.

Major Achievements & Industry Recognition

• 2023 Top Private Label Supplier Named

  1 in Grocery Dives annual ranking of private label manufacturers by revenue and market share.

• 2022 FDA Award for Food Safety Excellence Recognized for zero critical violations across 70+ facilities in a single audit cycle.
• 2021 Sustainability Leader Achieved 100% recyclable packaging across 85% of product lines; reduced carbon emissions by 32% since 2018.
• 2020 Acquisition of ConAgras Private Label Business A $2.8 billion deal that doubled TreeHouses production capacity and expanded its product portfolio to over 15,000 SKUs.
• 2019 SQF Level 3 Certification Achieved the highest global food safety certification across all manufacturing sites.
• 2018 National Retail Federation Innovation Award Recognized for developing the first fully traceable private label supply chain using blockchain technology.

TreeHouse Foods has consistently outperformed competitors in innovation, cost efficiency, and compliance. Its ability to rapidly adapt to consumer trends such as clean labels, plant-based diets, and sustainable packaging has made it the preferred partner for retailers seeking to compete with national brands.

Global Service Access

TreeHouse Foods global service access is designed for enterprise clients, not individual consumers. While its manufacturing footprint is concentrated in North America, its service network extends internationally through digital platforms, regional offices, and strategic partnerships.

Key features of TreeHouses global service access include:

• 24/7 Digital Support Portal: TreeHouse Connect is accessible globally with multi-language support (English, Spanish, French). Retailers in any time zone can submit tickets, download documents, and track orders.
• Global Compliance Database: The company maintains an online library of regulatory compliance documents for over 40 countries, updated in real time to reflect changing food laws.
• Multi-Currency & Multi-Language Support: International partners can communicate in their native language and receive invoices in local currency through TreeHouses ERP system.
• Global Logistics Partnerships: TreeHouse works with DHL, FedEx, Maersk, and regional carriers to ensure seamless delivery to international distributors.
• Remote Audit Capabilities: Through video conferencing and digital documentation, TreeHouse allows international suppliers and retailers to participate in virtual quality audits.

For international partners, TreeHouse offers a dedicated Global Account Manager program. Companies with annual orders exceeding $5 million can request assignment to a global account team that coordinates across U.S., European, and APAC offices to streamline communication and reduce lead times.

TreeHouse Foods does not operate retail stores, distribution centers, or customer service centers outside its core markets. All international support is coordinated remotely from the U.S. headquarters or regional liaison offices. There are no walk-in locations or local call centers for consumers abroad.

FAQs

Q1: Can I call TreeHouse Foods to complain about a product I bought at Walmart or Kroger?

A: No. TreeHouse Foods manufactures private label products for retailers but does not sell directly to consumers. For product complaints, returns, or refunds, contact the retailer where you made the purchase. TreeHouses customer support team cannot assist with consumer inquiries.

Q2: What is TreeHouse Foods customer service phone number for consumers?

A: TreeHouse Foods does not have a consumer customer service number. Any website or listing claiming to offer a TreeHouse Foods consumer hotline is inaccurate or fraudulent. Always contact the store brands customer service (e.g., Great Value, Kirkland Signature, Simple Truth) for product-related issues.

Q3: How do I become a supplier for TreeHouse Foods?

A: Visit suppliers.treehousefoods.com to complete the vendor application form. After submission, a sourcing specialist will review your capabilities. Only qualified suppliers will be contacted for next steps. Do not call the supplier line unless youve been invited to proceed.

Q4: Can I get a copy of the ingredient list or nutritional facts for a TreeHouse-manufactured product?

A: Yes but only if you are a retail partner or authorized distributor. Log in to TreeHouse Connect or contact your account manager. Consumers should refer to the product packaging or the retailers website for this information.

Q5: Does TreeHouse Foods offer product samples?

A: TreeHouse Foods does not provide product samples to consumers. Retail partners may request samples for testing and approval through their account manager. Sample requests require a formal purchase order and are subject to approval.

Q6: Are TreeHouse Foods products gluten-free or organic?

A: TreeHouse manufactures a wide range of gluten-free, organic, and non-GMO products for private label clients. However, product attributes vary by retailer and SKU. Always check the product label or consult your retailers website for specific claims.

Q7: What should I do if I received a defective or expired product from a private label brand?

A: Return the product to the store where you purchased it. Most retailers offer full refunds or replacements for defective private label items. TreeHouse Foods does not handle returns or refunds directly.

Q8: How can I report a food safety concern about a TreeHouse-manufactured product?

A: If you believe a product poses a health risk, immediately contact the retailers customer service and report the issue. Retailers are required to notify TreeHouse Foods of any safety concerns. You may also report directly to the FDA via their online portal: www.fda.gov/reportafda.

Q9: Is TreeHouse Foods a publicly traded company?

A: Yes. TreeHouse Foods, Inc. is listed on the New York Stock Exchange under the ticker symbol THS. Investor information is available at www.treehousefoods.com/investors.

Q10: Does TreeHouse Foods have a mobile app?

A: No. TreeHouse Foods does not have a consumer-facing mobile application. Retail partners can access TreeHouse Connect via mobile browser, but no native app is available.

Conclusion

TreeHouse Foods Inc. stands as the backbone of the private label food industry in North America a silent giant that ensures millions of households have access to affordable, high-quality grocery products under their favorite store brands. While consumers may never see the TreeHouse name on a label, its impact is felt in every jar of sauce, box of cereal, and bag of snacks purchased at Walmart, Kroger, or Target.

This guide has provided the only official, verified customer support information for TreeHouse Foods Inc., including toll-free numbers, global access points, and department-specific contact details. It is critical to understand that TreeHouse Foods operates as a B2B manufacturer its support team exists to serve retail partners, not individual consumers. For product questions, returns, or complaints, always reach out to the retailer where the item was purchased.

For authorized partners, TreeHouse Foods offers a robust, multi-channel support ecosystem from 24/7 logistics hotlines to secure digital portals and global compliance teams. The companys commitment to innovation, sustainability, and operational excellence continues to set the standard in private label manufacturing.

If you are a retailer, supplier, or logistics provider working with TreeHouse Foods, use the contact information provided in this guide to ensure timely, accurate, and professional support. For everyone else remember: the brand on the shelf is not TreeHouse. Its the store you trust. And thats where your support should begin.