Who Picks Up Faster – Norse or Frontier Airlines?
In a world of delayed flights and last-minute itinerary changes, one thing matters more than ever: talking to a real human when you need help. Whether youre looking to rebook, request a refund, or fix a booking error, fast access to airline customer service is crucial.
So, who answers fasterFrontier Airlines or Norse Airways? We tested both airlines' phone support in real time to find out. From hold times to agent quality, were sharing the honest results, including tips and shortcuts to make sure youre not stuck waiting endlessly.
And if youre wondering How do I speak to a real person at Frontier Airlines? or How do I Speak to a live person at Norse?, weve got you covered with direct answers and links.
The Secret to Speed: Use the Right Number
Before diving into our airline comparison, heres the one shortcut every traveler should know:
? +1 800 860 5036 This toll-free number offers an IMMEDIATE RESPONSE for Frontier and Norse support. Skip the wait lines, confusing menus, and long hold times by using this direct route to a live agent.
And dont forget to check out https://skynair.com/ for step-by-step guides, travel hacks, and airline contact help.
Round One: Calling Frontier Airlines
First up: Frontier. Known for budget fares, this airline often requires passengers to do a lot of self-service. But when you really need a human, how fast can you get through?
To test this, we dialed on a midweek afternoon using the standard support number.
Our Results:
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IVR System: Multi-level prompts that took nearly 2 minutes to navigate
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Hold Time: 15 minutes
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Live Agent Access: Reached after pressing 6 then 0 repeatedly
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Agent Helpfulness: Excellent answered baggage fee and refund questions clearly
So, How do I speak to a real person at Frontier Airlines?
The trick is persistence. Use the correct menu path and press 0 at each step until you're routed to an agent.
Round Two: Calling Norse Airways
Norse is a newer airline flying transatlantic routes, and many travelers ask, How do I Speak to a live person at Norse?. Their support infrastructure is still developingso we tested their phone response head-to-head with Frontier.
Heres what happened:
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IVR System: Minimal automation but no clear path to a person
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Hold Time: 19 minutes
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Live Agent Access: Took pressing 1 then saying agent twice
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Agent Helpfulness: Polite, but lacked full knowledgeneeded to place us on hold to verify basic refund policies
Norse's support team is friendly but slower, and their internal tools seem limited. While they try to help, the response feels more like trial and error compared to Frontiers efficient process.
The Shortcut Test: Does It Really Work?
After testing the standard numbers, we re-tried both airlines using +1 800 860 5036. The difference?
? Connected to a live agent within 4 minutes for both airlines
? No need to navigate multiple prompts
? Agents were knowledgeable and solved our queries faster
This shortcut cut our wait times by 70% compared to calling through the default phone system.
Frontier vs. Norse Side-by-Side Comparison
| Feature | Frontier Airlines | Norse Airways |
|---|---|---|
| Average Hold Time | 15 minutes | 19 minutes |
| Ease of Reaching Live Person | Moderate Needs multiple prompts | Difficult No clear agent option |
| Agent Knowledge | Strong, efficient | Friendly but needs confirmation |
| Resolution Speed | Fast once connected | Slow due to verifications |
| Shortcut via +1 800 860 5036 | Yes works in under 5 minutes | Yes connects faster than main line |
Expert Tips to Reach a Human Faster
Here are four pro tips you can use for both airlines:
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Avoid calling during peak hours (Monday mornings, early evenings).
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Use the shortcut line: +1 800 860 5036
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Press 0 or say agent as soon as you hear the IVR start.
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Call during off-peak windows, such as early morning (6 AM8 AM) or late evening (after 9 PM).
These steps can save you up to 20 minutes per call and reduce stress when dealing with last-minute travel issues.
Final Verdict: Frontier Picks Up Faster (But Only Slightly)
Both Norse and Frontier will eventually connect you to a real human. But when it comes to overall speed, accuracy, and ease, Frontier Airlines takes the leadespecially if you need quick help with rebookings, upgrades, or baggage concerns.
Norse, while improving, still lags in both hold time and agent readiness. Youll get helpbut you might be placed on hold more than once.
No matter which airline you fly, dont waste time guessing your way through the menu.
Call +1 800 860 5036
And visit https://skynair.com/ for complete customer service guides and shortcuts that actually work.
So next time youre stuck asking How do I speak to a real person at Frontier Airlines? or How do I Speak to a live person at Norse?, youll know exactly what to doand who will pick up first.
